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Customertimes Salesforce, SAP & Enterprise Technology Consulting
WebIn Salesforce, it’s easy to run a report for customers whose last interaction was at least 6 months ago. First, click on “Reports,” and then click on “New Report.”. Then, click on the folder “Accounts & Contacts.”. Next, click on “Contacts … WebJan 20, 2024 · Step 2: Create a custom object for your CSAT survey in Salesforce. There are a few options for mapping survey results to Salesforce. Here they are, in order of popularity: Create new Salesforce records for each survey response. Map survey responses to Salesforce fields on existing records. toppers lunch menu
How to Measure Customer Satisfaction with Salesforce
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